IN THIS ARTICLE | 2 min read
When you're paying bills in Marmalade, you'll see two different status columns. Here's what each one tells you.
Bill status
This tells you where your outstanding bill sits in its lifecycle, and whether you can pay it in the app.
| Status | What it means |
|---|---|
| Ready to pay | Your bill is outstanding. Pay whenever you want, and earn M-Coin. |
| Pending | This bill was updated in your accounting platform. We're re-verifying it. This usually takes a few minutes. |
| Processing | A payment was made on the bill, and will arrive within 1–2 business days. |
| Can't be paid | This bill doesn't meet our requirements right now and can't be paid through Marmalade. |
Need more detail on why a bill can't be paid? What happens if your bill can't be paid?
Payment status
This tells you what happened to a specific payment you made. It shows the outcome of a payment made on your bill.
| Status | What it means |
|---|---|
| Success | Your payment arrived. |
| Processing | Your payment is on its way. It should arrive within 1–2 business days. |
| Fail | The payment was either declined by your bank or wasn't delivered to your recipient. We'll email you details with what you can do next. |
If something doesn't look right or you're not sure what to do next, reach out to support@marmalade.com.