Home > Step 3: Verifying your Business

Step 3: Verifying your Business

Once you've created an account we'll need to verify you and your business' data to ensure we are in a position to support you as a customer. This will require completing the following steps:

  1. Connect your banking data
  2. Verify your identity
  3. Sign the supplier agreement

Connect your Banking Data

In order to verify the information in your accounting platform we require your bank account to be connected to Marmalade. We take the the security of your data very seriously so it's important to note:

  • The connection between Marmalade and your bank accounts is secured by Yodlee (click here for more information)
  • Your personal info is not sold to anyone
  • We can't move money from your bank accounts

To connect your bank account follow the steps below:

  1. Choose your financial institution
  2. Enter the login details for your online banking
  3. Select the appropriate account. Note: it's important that you connect the same bank account as you did in Step 3 of connecting your accounting software

Once your bank is connected and the data verified we'll be able to see your initial cash-in availability. Please note this is just the start of how we can support your business and continued correct use of the Marmalade platform will ensure the CIA will grow to the maximum level of support. For more information on how the cash-in availability is calculated click here.

Verify your Identity

As Marmalade is a financial services company we need to ensure we operate at the highest integrity and this includes verifying the beneficial owners of the businesses looking to use our services. We will be in touch to request the documents required to complete the verification process.

The documents required will be 2 forms of ID for the following individuals:

  1. Any shareholders that have more than a 25% ownership in the company
  2. Trusted deeds for any shares that are not beneficially held
  3. Any trustees or appointers listed on the trust deed

Sign the Supplier Agreement

As part of the onboarding process we will also provide you with a copy of the supplier agreement. This needs to be reviewed and signed by a Director/CEO or other duly authorised person at your company. If you have any questions regarding the terms of the supplier agreement please feel free to reach out to your dedicated Marmalade team member. If you're not sure who to contact you can reach us at support@withmarmalade.com

Add the Marmalade Payment details and Reissue your invoices to start cashing-in

The final step of onboarding is adding the Marmalade details to your invoices and emails.

Once added you'll be given the option to re-issue recent invoices with the new bank details to start cashing-in.